SPA DETAILS & INFORMATION
Whether you’re planning a vacation at Black Butte Ranch or just looking to relax and re-energize, treat
yourself to our Spa services.
Please call 855-252-0813 at least one day in advance to schedule your appointment.
When you make your appointment, ask about additional services, pricing, preference of male or female therapist and cancellation charges. A credit card is needed to make a reservation.
Please arrive at least 15 minutes prior to your Spa appointment, so you can relax and enjoy an unhurried transition into the Spa atmosphere. Bring your swimsuit and dip in the pool or soak in steam room to make the most of your Central Oregon spa experience. Our client information form will be emailed to you with your Spa appointment confirmation.
Spa guests have full access to our indoor pool, fitness center, steam room and hot tub. Come early and work out, or simply stay awhile after your treatment and enjoy a soak in our outdoor hot tub. You can also browse the wonderful selections inside our sports and gift shop, featuring a variety of organic skin treatment products as well as clothing, shoes, swimwear, gifts, jewelry and more.
Communication with your Spa therapist is important. All aspects of spa treatments can be modified to suit you, including lighting levels, music and whether you choose to have a conversation or enjoy the treatment in silence. Discuss the type of procedure and any concerns you may have. If at any time during your experience you have discomfort, please tell the therapist. If you want the therapist to give you a deep massage, or be more gentle, let him or her know.
Gratuities are not included in your service price. Gratuities are proportional to the level of satisfaction; however, 15%-20% is customary. If you have multiple services from different Spa staff members (a massage therapist, a facial esthetician, etc.), separate gratuities are appreciated.
We ask that cell phones not be used in the Spa in an effort to provide a relaxing and serene atmosphere for everyone. Please whisper in the waiting area, out of consideration of those already in a session.
Spa guests under the age of 18 must be accompanied by an adult.
Scheduled appointments must be canceled a minimum of 24 hours before appointment time to avoid being charged the full amount of your service.
- Holidays include Martin Luther King weekend, Presidents Day weekend, Valentines Day, Easter, Mother’s Day, Memorial Day, 4th of July and Labor Day.
- Thanksgiving holiday includes the Friday, Saturday and Sunday preceding Thanksgiving Day and the Friday, Saturday and Sunday after Thanksgiving Day.
- Christmas holiday includes December 22-New Year’s weekend.