COVID-19 UPDATES

Starting August 27, masks are mandatory in all indoor spaces and most outdoor spaces.


Statewide Mask Requirements

Masks required indoors and outdoors. With COVID-19 rapidly spreading, masks help stop spread of the Delta variant.

August 24, 2021

Governor Kate Brown today announced new statewide outdoor mask requirements to help stop the spread of the highly contagious Delta variant. Effective Friday, August 27, masks will be required in most public outdoor settings, including large outdoor events, where physical distancing is not possible, and regardless of vaccination status. The Oregon Health Authority (OHA) also strongly recommends masking for outdoor gatherings at private residences when individuals from different households do not consistently maintain physical distance.

“The Delta variant is spreading fast and wide, throwing our state into a level of crisis we have not yet seen in the pandemic. Cases and hospitalizations are at a record high,” said Governor Brown. “Masks are a quick and simple tool we can immediately deploy to protect ourselves and our families, and quickly help stop further spread of COVID-19.

“The Delta variant is much more contagious than previous variants we’ve seen, and it has dramatically increased the amount of virus in our communities. Masks have proven to be effective at bringing case counts down, and are a necessary measure right now, even in some outdoor settings, to help fight COVID and protect one another.”

Read the full Press Release  >>


Governor Kate Brown Announces Two New Vaccination Measures
To Address Hospital Crisis, Help Keep Students Safe

Health care workers, K-12 educators, staff, and volunteers required to be fully vaccinated.

More >>

DINING

Masks are required for all indoor/outdoor spaces where physical distancing can not be maintained, or if eating and drinking.


LAKESIDE BISTRO

Indoor dining  | Outdoor dining | Carryout | Curbside Pickup | 541.595.1264 | Hours

ROBERT’S PUB

Indoor dining | Outdoor dining | Carryout | Curbside Pickup | 541.595.1240 | Hours

RECREATION FACILITIES

Some pools are open | Drop-in availability | 541-595-5881

Hours | Activity Guide >>

GOLF COURSE OPERATIONS

Big Meadow and Glaze Meadow Golf Courses and Little Meadow Putting Course are open.

Precautions

  • Power Golf Carts* and pull carts are sanitized with a very powerful CDC Spray that sits on the surfaces for the recommended time; they are then power washed with a heat cycle over 135 degrees.
  • The Pull Carts and Golf Boards are also sanitized with spray and wiped down after each use
  • *Power Golf Carts are available but you must be married or related to ride together. Otherwise, you ride as a single.
  • Each Cup has an insert that allows the ball to drop into the cup about 1” – 1 ½”
  • You will not need to pull the flag to retrieve your ball. Please do not touch the pins
  • All rakes and ball washers have been removed from the course

We look forward to seeing you on the course!

The Welcome Center lobby may be closed at times.  Please use the drive through window, stay in your vehicle. Face coverings are recommended.

We are taking significant action and precautionary measures to ensure the safety of our guests and associates. Our resorts’ health and safety measures are designed to address a broad spectrum of viruses, including COVID-19, and include everything from handwashing hygiene and medical-grade cleaning product specifications, to guest room cleaning procedures.

Spa Protocols for COVID

  • Appointments are staggered to limit the number people in our waiting room or spa rooms.
  • Masks are required for guests and therapists.
  • You’ll be asked about COVID symptoms when booking your appointment and when you check in. You will be asked to sign a waiver.
  • Any therapist or guest with COVID symptoms or a temperature will not be allowed in the spa or at work stations.  Team members will have their temperature checked when they come to work.
  • Guests will have temperatures checked prior to their appointment.
  • Any guest that calls in with COVID symptoms will not be charged a cancellation fee for treatments.
  • Bottled water is available to keep the water station free from use.
  • Cleaning disinfectant for COVID is sprayed on all common areas after every treatment.
  • Sheets and the top blanket are replaced after every guest.
  • Hand sanitizer is available at all washing stations, as well as disinfectant soap.
  • Couple treatments are not available to reduce the number of people in treatment rooms.

SAFETY PROTOCOLS

Your health and safety remains our top priority and we continue to implement measures to safeguard our employees, homeowners, and guests from the COVID-19 virus.  We endorse the professional guidance, safety protocols, and Executive Orders as recommended by public health experts such as the Center for Disease Control and Prevention (CDC), The Oregon Health Authority (OHA), the Office of the Governor and Deschutes County officials.

We go to great lengths every night to deep clean and sanitize every public outlet with hospital grade cleaners. We have adopted strict protocols as recommended by professionals, and we continue to enforce social distancing, face covering and other appropriate measures throughout each outlet.

  • WEAR A MASK Face coverings are recommended at all facilities for service (and anytime that 6′ social distancing cannot be maintained)
  • KEEP YOUR DISTANCE Maintain a social distance of at least 6′ between you and others
  • WASH YOUR HANDS and use sanitizer frequently
  • Hours, capacity and closures may change without notice

WIPES & PIPES

ALL WIPES CLOG PIPES

We appreciate that everyone is stepping up cleaning regimens. Please follow these guidelines when using disposable cleaning materials.

ALL Disposable Wipes should be discarded into the trash, including these items.  They should NEVER be flushed down the toilet (even if the label says they’re flushable.)

  • Cleaning Wipes
  • Disinfectant Wipes
  • Disposable Wipes
  • Baby Wipes
  • Cosmetic Wipes
  • Personal Wipes
  • “Flush-able” Wipes
  • Paper Towels
  • Tissue Paper

INFRASTRUCTURE
Protecting our infrastructure saves all of us a truckload of money. Wipes, whether
branded as “flush-able” or otherwise, should never be flushed down into our
sewer system. Most wipes do not dissolve the way toilet paper disintegrates with
liquids. Some wipes even have plastic woven into their fabrics causing it to wrap
around pumps instead of flowing through the pump and into the sewer line.
When lift station pumps back up, sewer can back fill into residential and
commercial sewer lines overflowing into lower lying wastewater vestibules like
tubs, showers and toilets. Sewer can also back up into the street from clogs in
major lines seeking pressure relief through manholes and other outlets. The
bottom line is…Wipes Clog Pipes!

COLLECTION SYSTEMS MAINTENANCE
Wipes and paper towels can survive the long journey from homes though miles of
sewer pipe and never dissolve. Although we spend the entire year maintaining
our sewer systems though remote camera robotics, flushing, repairing, and
removing tree roots and other debris, these non-dissolving wipes find grease or
other debris to adhere to and create large fatbergs and “rag” balls. These wads of
debris become impenetrable in the sewer lines.
Black Butte Ranch Utilities greatly appreciates your help in ensuring the collection
system continues to properly function for uninterrupted service for you and the
Ranch by only using toilet paper.

FROM THE CHIEF’S DESK:  COVID-19 SCAMS and SCHEMES

Scams and Schemes that have been reported around the United States.  The U.S. Attorney’s Offices have received reports of individuals and businesses engaging in a wide range of fraudulent and criminal behavior. This includes:

  • Robocalls making fraudulent offers to sell respirator masks with no intent of delivery
  • Fake COVID-19-related apps and websites that install malware or ransomware
  • Phishing emails asking for money or presenting malware
  • Social media scams fraudulently seeking donations or claiming to provide stimulus funds if the recipient enters his or her bank account number
  • Sales of fake testing cures, ” immunity” pills, and protective equipment
  • Fraudulent offers for free COVID-19 testing in order to obtain Medicare beneficiary information that is used to submit false medical claims for unrelated, unnecessary, or fictitious testing or services
  • Prescription drug schemes involving the submission of medical claims for unnecessary antiretroviral treatments or other drugs that are marketed as purported cures for COVID- 19
  • Robberies of patients departing from hospitals or doctor offices
  • Threats to intentionally infect other people

You should be on the lookout for these sorts of schemes, as well as any others like them.

Additionally, individuals or businesses may be accumulating medical supplies or devices beyond what they reasonably need on a daily basis, or for the purpose of selling them in excess of prevailing market prices. It is illegal to acquire medical supplies and devices designated by the Secretary of Health and Human Services (HHS) as scarce in order to hoard them or sell them for excessive prices. Such conduct may be prosecuted at the local level or, in some cases at the federal level.

The Deschutes County District Attorney’s Office is interested in prosecuting individuals who are price gouging of items related to the COVID-19 Virus.  Contact the Black Butte Police Department if you suspect someone of price gouging or have been the target price gouging.

Individuals can report coronavirus-related complaints to:

  • Black Butte Police Department 541-693-6911
  • The National Center for Disaster Fraud (NCDF) Hotline – 1-866-720-5721 or disaster@.leo.gov.

COVID VACCINATIONS

Visit www.centraloregoncovidvaccine.com for information on vaccinations.   |  541-699-5109

The Oregon Health Authority and CDC websites continue to provide up-to-date useful information on COVID-19, what is happening locally and nationally, and are excellent resources to answer questions about work, school, travel, and what you can do to prevent and treat illness.

We want to thank everyone for your support and understanding as all of our departments are proactively executing OSHA safety measures to ensure that the Ranch is a safe place for our employees, owners, and guests.  The Ranch continues to be a great (and safe) escape for social distancing and exploring the great outdoors.