- CALL AHEAD OR COME INSIDE to place your order
- PAYMENT Credit Cards | Homeowner Account (Payment for curbside pick-up required at time of order)
- PICKUP Come into the restaurant to pick up OR
- CURBSIDE Make arrangements for curbside delivery when you call in your order, then simply call us to let us know you are here in the roundabout and we will run your food out to you.
COVID-19 Lodging Precaution
Your health and safety are very important to us at Black Butte Ranch and we are closely monitoring the current coronavirus pandemic. We are following CDC and Deschutes County guidelines, and have added additional precautionary measures to ensure you and your family are kept safe while at the Ranch.
We are taking significant action and precautionary measures to ensure the safety of our guests and associates. Our resorts’ health and safety measures are designed to address a broad spectrum of viruses, including COVID-19, and include everything from handwashing hygiene and medical-grade cleaning product specifications, to guest room cleaning procedures.
SPECIFIC STEPS BLACK BUTTE RANCH IS TAKING
Proper and frequent handwashing is vital to help combat the spread of viruses. Our teams are reminded that cleanliness starts with this simple act. It’s important for their health and that of our guests.
Enhanced Cleaning and Disinfecting Protocols
Our housekeeping team uses EPA approved medical grade disinfectants and protocols which are effective against viruses.
Electrostatic Spray Application – This disinfecting process uses electrostatic sprayers and EPA-certified chemicals to spray accommodations prior to each arrival. The EPA-approved disinfectant becomes positively charged when released from the sprayer, completely covering the surface or object being sprayed and killing viruses in less than one minute. The electrostatic spraying application process enables large areas to be covered quickly, effectively disinfecting light switches, handrails, doorknobs and handles, and other high-frequency touch points.
Non-electrostatic Spray Application – This disinfecting process uses pump sprayers to apply disinfectant chemicals onto a surface. Once the dwell time is reached, the chemical must then be wiped from the surface.
Manual Disinfection Process – This disinfecting process uses standard cleaners and water to pre-clean surfaces prior to applying an EPA-registered disinfectant to frequently touched surfaces or objects for appropriate contact times as indicated on the product’s label
Back of House
In the spaces where associates work “behind the scenes,” the resort is increasing the frequency of cleaning and focusing on high-touch areas like associate entrances, locker rooms, laundry rooms and staff offices
We believe in responsible and safe travel while staying vigilant and following the recommended procedures and protocols by the World Health Organization (WHO), U.S. Centers for Disease Control and Prevention (CDC), and local authorities.
REC FACILITIES GUIDELINES
The Glaze Meadow Recreation Center pool, gym and recreational facilities are CLOSED.
The Sports Shop, Spa and Rental Shop are OPEN.
GMRC POOL GUIDELINES
These restrictions apply when the pool reopens
|GMRC LAP / ADULT SWIM
Reservations are required for daily Lap Swim and Open Swim. Call 541.595.5881.
- Ages 18 and older
- One lap swimmer allowed per lane (2 people from the same family may share one lane)
– 4 swimmers per half-hour
- 30-minute reservations allowed on the hour;
call 541-595-5881 the day before to make a reservation.
- Bring your own towels and equipment
(i.e.: goggles, kick boards, etc.)
|GMRC OPEN SWIM
- Groups may not be larger than 10.
- Monitors will assist in enforcing physical distancing in the facility.
- All staff will wear masks.
- Guests are encouraged to wear masks when NOT in the water.
- Bring your own towels and equipment (i.e.: goggles, kick boards, etc.)
Hours of Operation
Locker Room Occupancy
COVID-19 Golf Course Precautions
Big Meadow and Glaze Meadow Golf Courses are open during the season with safety precautions in place. Please maintain a safe social distance while using these facilities. Please call 541.595.1545 for tee times and additional information.
Season Opening Guidelines for Safe Golfing
- Read and obey all signs that are posted around the Clubhouse, Driving Range and Golf Course
- Hand sanitizer is available at the counter for anyone to use
- Everything is wiped down in the golf shop constantly – especially counters, doors and windows
- The use of face masks is required
- Stay 6’ away from other people at all times
- If you are not feeling well, please stay home
- Maximum of 3 people allowed in the Shop at any time. Please maintain 6’ social distance from each other.
- All transactions will be charged to a Homeowner Account or a Credit Card (no cash)
- Receipts will be available if requested
- Please try and have only one person pay for a foursome or more players
- Communication with the golf staff should be from a safe distance of 6’ or more
- Please stand on the blue lines when checking in
- Stay 6’ away from other people at all times
- Range stalls have been widened by 2 feet to provide extra space
- All range balls and baskets get a chemical wash before use and are handed out at the counter.
- Limit 25 people at the Driving Range at one time
On the Course
- Power carts* and pull carts are sanitized with a very powerful CDC Spray that sits on the surfaces for the recommended time; they are then power washed with a heat cycle over 135 degrees.
- The Pull Carts and Golf Boards are also sanitized with spray and wiped down after each use
- *Power Carts are available but you must be married or related to ride together. Otherwise, you ride as a single.
- Each Cup has an insert that allows the ball to drop into the cup about 1” – 1 ½”
- You will not need to pull the flag to retrieve your ball. Please do not touch the pins
- All rakes and ball washers have been removed from the course
Please take this seriously and cooperate with us to ensure as safe an environment as we can during this trying time. We look forward to seeing you on the course!
ALL WIPES CLOG PIPES
ALL Disposable Wipes should be discarded into the trash, including these items. They should NEVER be flushed down the toilet.
- Cleaning Wipes
- Disinfectant Wipes
- Disposable Wipes
- Baby Wipes
- Cosmetic Wipes
- Personal Wipes
- And even “Flush-able” Wipes
- Paper Towels
- Tissue Paper
Protecting our infrastructure saves all of us a truckload of money. Wipes, whether
branded as “flush-able” or otherwise, should never be flushed down into our
sewer system. Most wipes do not dissolve the way toilet paper disintegrates with
liquids. Some wipes even have plastic woven into their fabrics causing it to wrap
around pumps instead of flowing through the pump and into the sewer line.
When lift station pumps back up, sewer can back fill into residential and
commercial sewer lines overflowing into lower lying wastewater vestibules like
tubs, showers and toilets. Sewer can also back up into the street from clogs in
major lines seeking pressure relief through manholes and other outlets. The
bottom line is…Wipes Clog Pipes!
COLLECTION SYSTEMS MAINTENANCE
Wipes and paper towels can survive the long journey from homes though miles of
sewer pipe and never dissolve. Although we spend the entire year maintaining
our sewer systems though remote camera robotics, flushing, repairing, and
removing tree roots and other debris, these non-dissolving wipes find grease or
other debris to adhere to and create large fatbergs and “rag” balls. These wads of
debris become impenetrable in the sewer lines.
Black Butte Ranch Utilities greatly appreciates your help in ensuring the collection
system continues to properly function for uninterrupted service for you and the
Ranch by only using toilet paper.
From the Chief’s Desk: COVID-19 SCAMS and SCHEMES
Scams and Schemes that have been reported around the United States. The U.S. Attorney’s Offices have received reports of individuals and businesses engaging in a wide range of fraudulent and criminal behavior. This includes:
- Robocalls making fraudulent offers to sell respirator masks with no intent of delivery
- Fake COVID-19-related apps and websites that install malware or ransomware
- Phishing emails asking for money or presenting malware
- Social media scams fraudulently seeking donations or claiming to provide stimulus funds if the recipient enters his or her bank account number
- Sales of fake testing cures, ” immunity” pills, and protective equipment
- Fraudulent offers for free COVID-19 testing in order to obtain Medicare beneficiary information that is used to submit false medical claims for unrelated, unnecessary, or fictitious testing or services
- Prescription drug schemes involving the submission of medical claims for unnecessary antiretroviral treatments or other drugs that are marketed as purported cures for COVID- 19
- Robberies of patients departing from hospitals or doctor offices
- Threats to intentionally infect other people
You should be on the lookout for these sorts of schemes, as well as any others like them.
Additionally, individuals or businesses may be accumulating medical supplies or devices beyond what they reasonably need on a daily basis, or for the purpose of selling them in excess of prevailing market prices. It is illegal to acquire medical supplies and devices designated by the Secretary of Health and Human Services (HHS) as scarce in order to hoard them or sell them for excessive prices. Such conduct may be prosecuted at the local level or, in some cases at the federal level.
The Deschutes County District Attorney’s Office is interested in prosecuting individuals who are price gouging of items related to the COVID-19 Virus. Contact the Black Butte Police Department if you suspect someone of price gouging or have been the target price gouging.
Individuals can report coronavirus-related complaints to:
- Black Butte Police Department 541-693-6911
- The National Center for Disaster Fraud (NCDF) Hotline – 1-866-720-5721 or disaster@.leo.gov.