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Postal Center

Black Butte Ranch Postal Center is stocked to meet all your postal needs, with packaging, cards, stamps and one-stop delivery.

  • If you receive an email that your parcel is in your box or in storage, please feel free to pick it up.
  • If you receive notice from another carrier that it has arrived, please give us ample time to scan all packages by 3pm for pick up.

Packages

Services

Our Black Butte Ranch Postal & Business Center offers a variety of services and office supply items for guests and box holders.

General Services

(Open to All Customers)

  • FedEx Express and Ground shipping: All FedEx Express must be scheduled for pickup at the Ranch by 11:30am, our cut-off time is 12pm.
  • UPS Air and Ground shipping – contracted for daily pickup.
  • USPS Priority, Express, International, and standard mail (no registered mail).
  • USPS general mail drop off.
  • Incoming and outgoing faxes.
  • Copies, scanning to email, and email access via a guest computer.
  • Notary services: $10 fee per transaction. For appointments, call 541-595-1250. Walk-ins welcome, time permitting.
  • Postal stamps, including full books, rolls, singles, international, and post cards.
  • Secure document shredding.
  • Greeting cards.
  • Black Butte Ranch specialty items, such as branded logo aprons, books from a local author on the Ranch (personally signed).
  • Computer and printer access.
  • USPS shipping material, such as flat rate envelopes and boxes.
  • USPS Certified mail and Return Receipt.
  • UPS, FedEx, USPS, Amazon drop-off. For returns, we do not accept QR scan bar codes, only complete return labels.

Package Service

Getting Packages during your stay on the Ranch? Have your packages sent to the BBR Post Office! Our Package Service is designed for our non-boxholders who are here for a few months and don’t need to re-route their mail but do want to receive packages, etc. This service is $25 a month, includes unlimited and secure package & mail storage, and email notifications letting you know there is a package ready for you to pick-up. It is month-to-month and does not require a USPS application. Please give us a call or come see us at the window to set up!

Package Delivery

BBR Postal Center can deliver packages to Homeowners and Guests on the Ranch! Delivery fee is $25 to any location on the Ranch, Monday – Friday. Saturday deliveries available upon request. Please call the Postal Center to schedule your delivery. Please note: Delivery fee is subject to increase based upon size, weight and volume of packages to be delivered.

As a reminder, UPS and FedEx will deliver packages to homes on the Ranch. Amazon packages ship through USPS and come to the BBR Post Office.

Per USPS policies, we will hold packages at the BBR Post Office for 15 days. If a package is unclaimed after 15 days it will be returned to the sender. Please follow your tracking to know where your package is and pick up promptly!

Box Holders

  • Premier mail forwarding.
  • Receive and hold packages without any fees or limits.
  • Email and telephone support from the Postal Team.
  • Mail box support, such as no key or copy key instances.
  • Package alerts via the Notifii package management system. We use a package tracking system called Notifii, which is software that automatically notifies the recipient they have a package at Black Butte Ranch Post Office. OCR scan captures all the relevant information in seconds, including: tracking number, recipient name, unit number, and shipping courier. It sends recipients all the package information, including the package or shipping label picture, via email. We can keep track of packages by easily looking up the recipient name, tracking number, unit number, or date range. When receiving this email, please read the body of the email thoroughly to identify where your package is located i.e. Bay Bin, PO Box, or Storage. This service is for box holders only.

How to Receive UPS & FedEx Packages at the Ranch

UPS is contracted to pick up daily. To ensure same day pick up please have packages here by 11 am. FedEx is not contracted to pick up on a daily basis. If you have a FedEx air that needs to go out same day we offer to drop off at Pony Express upon your approval. Please have packages here by 11 am to ensure same day delivery.

Both UPS & FedEx will deliver to your physical address. Please opt to have very large parcels and over 75 pounds delivered to your physical address due to our limited space at the Post Office.

Your Name
Physical Address—and PMB or PO box (all on same line)  If you are a box holder please put Private mail box # ( PMB ____)
Sisters, OR 97759   We share the zip code

Example:
Mary Holm
13895 Bishops Cap — PO box 8000 or PMB 8000  (all on the same line)
Sisters, OR 97759.

Please do not use your Lot #

All Black Butte Ranch PO Box holders are billed for box rental for the year on April 1st of each calendar year.

Starting April 1, 2025, annual fees for boxes: Standard $300; Small Box $200 (wait list).
Monthly box rentals (three-month minimum) are available for $175 / 3 months.

Please contact Wendy Rullman at the Postal Center by calling 541-595-1250 x2 or emailing wrullman@bbranch.org.

The Postal Center is closed on official holidays.

During the Christmas holidays, the Postal Center specializes in Ranch and Western themed specialty gift wrap, ornaments, mailers and gift bags. Specialty gift items are available, as well as gift wrap service. Purchase a gift item and receive a complimentary gift wrap!

  • Cards
  • Gift Items
  • Gift Wrap Service
  • Package Wrap & Ship Service

Mon-Fri | 9am – 4pm

12pm cut-off for all outgoing mail and packages


13895 Bishops Cap | 541-595-1250, ext. 2

The Ranch

Welcome to Black Butte Ranch!

History

Black Butte Ranch, Steeped in Central Oregon History. 2020 marked Black Butte Ranch’s 50th Anniversary.

Galleries

Take a moment to view our photo gallery and you’ll quickly discover why Black Butte Ranch is such a cherished destination for family vacations, reunions, weddings, group meetings and special events.

Facility Hours

Ranch services are open, take a look at our seasonal hours.

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Map

Select the perfect package for your group event.

Postal Center

Black Butte Ranch Postal Center is stocked to meet all your postal needs, with packaging, cards, stamps and one-stop delivery.

Webcam

The Web Cam at Black Butte Ranch looks southwest towards North Sister and Black Crater near the Lodge. Located in the heart of the Central Oregon Cascades.

Annual Events

Year after year, our guests return to share in these annual events. We invite you to join these traditions at Black Butte Ranch.

Photo Shoots, Video & Drones

Black Butte Ranch is a stunning property, and is a popular place to photograph nature, people, horses and night skies. All photo shoots (including still, video, etc.) require a permit in advance.

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