the spa at black butte ranch

Spa Details and Information

When you make your appointment, ask about additional services, pricing, preference of male or female therapist, and cancellation charges. A credit card is needed to make a reservation.

Please arrive at least 30 minutes prior to your spa appointment time so you can relax and enjoy an unhurried transition into the Spa atmosphere. Bring your swimsuit and enjoy the pool and steam room to make the most of your central Oregon spa experience. Our client information form is available for download if you prefer to bring it in with you.

Scheduled appointments must be canceled within 24 hours of your appointment time to avoid being charged for your service.

We ask that cell phones not be used in the Spa at Black Butte Ranch, to continue to provide a relaxing and serene atmosphere for everyone. Please whisper in the waiting area out of consideration of those already in a session.

Communication with your spa therapist is important. All aspects of spa treatments can be modified to suit you, including lighting levels, music, and whether you choose to have a conversation or enjoy the treatment in silence. Discuss the type of procedure and any concerns you may have. If at any time during your spa experience, you have discomfort, please tell the therapist. If you want the therapist to give you a deep massage, or be more gentle, let him or her know.

Gratuities are not included in your service price. Gratuities are proportional to the level of satisfaction; however, 15% - 20% is customary. If you have multiple services from different Spa staff members, (a massage therapist, a facial esthetician, etc.) separate gratuities are appreciated.

Remember to book your return visit on the way out, in order to reserve the perfect time for you.

** Holidays include Martin Luther King weekend, Presidents Day weekend, Valentines Day, Easter, Mother's Day, Memorial Day, 4th of July and Labor Day.

Thanksgiving holiday includes the Friday, Saturday and Sunday preceding Thanksgiving Day and the Friday, Saturday and Sunday after Thanksgiving Day.

Christmas holiday includes December 22 through New Year's weekend.